Medical, police assistance top calls to Baguio 911
Calls for medical and police assistance are the most reported incidents to Baguio 911 emergency hotline according to the Baguio Smart City Command Center’s (SC3) accomplishment report for January 1 to August 31, this year.
During the regular management committee meeting, Sept. 12, of city officials led by Mayor Benjamin Magalong, Management Information Technology Division (MITD) information systems analyst II Adam Bert Lacay said 693 requests for medical assistance (54.52%) and 208 for police help (16.36%) were received by Baguio 911 during the period.
Other incidents reported were 125 for general assistance; vehicular accident, 45; fire, 35; fallen tree, 33; nuisance (loud noise), 33; sparking electrical wire, 23; creating trouble, 21; suicide, 14; inquiry, 14; collision, 14; and landslide/soil erosion with 13 reported.
Meanwhile, 431 (71.35%) reports for medical assistance and 69 (11.42%) for general assistance were relayed to the SC3 via iCom/Hytera radios during the same period, Lacay said, including fallen tree, 33; vehicular accident, 26; police assistance, 25; fire, seven; electrical fire, five; soil erosion, three; pedestrian accident, three; and two for oil spill incidents.
The SC3 is currently under the supervision of the City Mayor’s Office’s MITD led by Information Analyst III Patrick Vinluan and has three main programs and activities: Smart City Operations (SCO); Research, Maintenance and Project Development (RMPD); and General Administrative Support (GAS).
SCO include Emergency Telecommunications where 24/7 call taking and call report generation are conducted; CCTV Playback and Extraction Services where video monitoring/playback/ extraction as critical video evidence in the resolution of incidents as the need arises are made; Dashboard Monitoring and Management where 24/7 regular monitoring, management and analytics generation with the Smart City platform are done.
In the RMDP are Special Projects like Monitoring of Indicators for Efficient Redevelopment and Value Assessment and Flood Early Warning System; Technical Support and Maintenance for network management and maintenance, and more; Project Development like video surveillance system enhancement and maintenance project, and others.
Its GAS program includes visits of guests from LGUs and other sectors for tours and benchmarking; recording of processed papers like payroll, and more; conduct of trainings like cybersecurity, file storage system, crisis hotline, and others. – Gaby B. Keith
