Baguio SC3 bares maintenance and support activities
A total of 2,257 technical maintenance and support activities were completed by the Baguio Smart City Command Center (SC3) from January 1 to August 31, this year, according to Adam Bert Lacay, Information Systems Analyst II of the City Mayor’s Office’s Management Information Technology Division (MITD).
The MITD currently supervises the multi-million facility located at the Baguio Convention and Cultural Center basement.
During the regular management committee meeting, Sept. 12, of city officials led by Mayor Benjamin Magalong, Lacay said these activities include server temperature monitoring, Smart City tour assistance, electrical power monitoring, area inspection, systems and network technical support, video wall troubleshooting, and others.
He also disclosed that a total of 147 guests visited the SC3 during the eighth month period for tour and benchmarking purposes coming from various local government units, private organizations and academic institutions.
The SC3 has three main programs and activities: Smart City Operations (SCO); Research, Maintenance and Project Development (RMPD); and General Administrative Support (GAS), Lacay said.
SCO include Emergency Telecommunications where 24/7 call taking and call report generation are conducted; CCTV Playback and Extraction Services where video monitoring/playback/ extraction as critical video evidence in the resolution of incidents as the need arises are made; Dashboard Monitoring and Management where 24/7 regular monitoring, management and analytics generation with the Smart City platform are done.
In the RMDP are Special Projects like Monitoring of Indicators for Efficient Redevelopment and Value Assessment and Flood Early Warning System; Technical Support and Maintenance for network management and maintenance, and more; Project Development like video surveillance system enhancement and maintenance project, and others.
Its GAS program includes visits of guests and recording of processed papers like payroll, and more; conduct of training like cybersecurity, file storage system, crisis hotline, and others. – Gaby B. Keith
